1. Ensure that the player is turned off
2. Remove the battery.
3. Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
4. After 2-3 seconds the rescue menu will be displayed.
At this point the battery can safely be replaced and maintenance options
performed.
5. Four options will be displayed on the LCD screen:
? Clean Up - (To rearrange your stored data)
? Format All - (To format and remove all data)
? Reload Firmware - (Reloads your player's operating system - Do not
choose this option unless you have downloaded a firmware update from the
Creative website)
? Reboot - (Restarts your Player)
6. Select the Clean Up and then the Reboot option.
Now, please try turning off the player.
334 views
Usually answered in minutes!
×