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If you have the Roxio disk , insert the disk in the cd-dvd drive -point the browse location to the drive letter for your cd-dvd drive and click OK.....it should update the msi source packages and correct the issue. I assume this is requesting the original source packages and location. Possibly due to some corrupt or missing files. Will need more details on the message. If that does not work you may need to uninstall and re-install roxio. If it came pre-installed on your pc go to the manufacturer web site and update or download and install roxio from there. Hope this helps....
If you are getting the error at startup, roxio service might not started or disabled. What you can try to do is to enable all roxio service. refer to the steps below.
- click start > run
- type services.msc
- look for all roxio service i.e roxwatch.db
- double click it then select the startup type to automatic
- save the changes then restart computer
OK - if you installed IE7 or WMP11 remove them before starting. Uninstall EMC from add/remove programs. Download and run the MS Cleanup utility and remove all traces of Roxio http://support.microsoft.com/kb/290301 After you install it go to the program folder and click on msicuu.exe. If some files in roxio are still left download, install and run; http://www.filehippo.com/download_ccleaner/
Click on the Registry icon and scan for issues.
Where are you looking to recognize the disks? if it is in my computer in Windows it would most likely be because the Roxio software was what was recognizing the disks. generally Windows does not do a very good job of recognizing blank disks. I would look at the disk information in your current CD burning software and see what that says.