Hello
Thanks for choosing Fixya and for the purchase!
From your descriptions it may seem that you're experiencing a network lock on your phone.You may need the unlock code which contains 8 -16 digits.This you can obtain from the link below although it may come with a price tag:
http://www.gsm-unlock.com/unlock/motorola/wx345.htmlTry removing the Simcard and reloading it again and see what happens.Try it on another phone.
Another option is to try a hard reset on your phone.This includes restoring your phones settings back to factory settings.It erases the changes and data added onto the phone from the the day of purchase leaving it as it was when new.This process erases everything and its advisable to store your data on a secondary device before running the process.Here's how to:
Press menu > Settings > Restore factory settings.
Now,concerning the bluetooth connections:If you wish to repair the phone using a secondary device,make sure your phone's bluetooth power is on and ready.Power the second device and put it to pairing mode and then:
Press menu > settings > connectivity > bluetooth my space > inquiry new device.This lists the devices under your range .Select on the device and then press on pair..
Please let me know of the progress.
Thanks again.
Ken.
×