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When you have the head lifted up the screw you can see in there from the front in the middle by the hinge is the head height adjuster. You need to set the height correctly now so that FLAT PADDLE just clears the bowl. Unscrew it anti clockwise to raise the head. Once that is done turn the machine upside down on a towel and check that the locking screw on the hinge pin is tight, it\'s right up inside the pedestal.
If the motor itself is slowing down, that is one thing. However, if you mean by "dog" that there is what sounds as if a gear is slipping then the solution is straight forward. The worm (follower) gear needs to be replaced.
There are videos on the net which show how to do this and the Service Manual can be found at:
You need to do a couple of strokes with a rat tail file at a 30 degree angle at the top of the slot the head lock engages into. You will need to remove the hinge pin to do this. A Kitchen Aid agent will have done plenty of then so it won't cost an arm and a leg to get it sorted.
Adjust the head height, tilt the head back and look into the hinge area from the front over the top of the bowl. Undo that slottedscrew you can see in the middle of the hinge a quarter turn at a time until it stops scraping.
Is this for a "tilt neck model? If so, the manual suggests that there is a small screw in between the base stand and the "neck" of the mixer. You should be able to screw it in or out to adjust it. Good luck!
yes it can. just above the rotating head there is 5 screws that can com lose and start rubbing the head as i turns. there is a pin in the the bottom of the spinning head and the only way to get to the screws is to push that pin out and slide it off. there is a few ways to fix the screws from coming out. one is to buy lock washers. these won't allow it to back spin the screws. but you will have to use a file to shave the part of the washers that sticks out. this is the sure way that it won't come out. or you can put lock tite glue to lock them in, but if you need to ever get the screws out again you will break them. before you put the rotating head back on you will need to clean the old grease out because it has metal shavings in it. them replace with a gear grease. just small dabs should do. to much will throw it into the mixing bowl. just put it back together and your good to go.
Check the motor brushes. You'll see two black plugs with flathead screwdrivera small one, Unscrew to check, if only springs or very worn,youll,know.Its a maintenance problem.
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