I have just tried to install the software for a Muratec MFX-2030 multifunction copier/printer/fax and just cannot get it to work right. My computer fails to see the printer and keeps telling me that it cannot find the software. My enviroment is Windows XP. I have followed the installation manual to the letter. Can you help.
Thanks, K. V. K.
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You cannot use the "add-printer" wizard to install the 1430...unless you got the machine with the PCL Print option installed; the unit comes standard with only GDI printing.
For the GDI printer port to be created on your PC you must install the machine using the installation disc provided with the machine.
UNFORTUNATELY YOU MAY HAVE LOST A PCB. IF THERE IS NO DISPLAY AT ALL YOU WILL PROBABLY NEED A SERVICEMAN. WOULD STRONGLY SUGGEST YOU GET EQUIPEMENT LIKE THIS ON A "SURGE-PROTECTOR". ITS A LOT EASIER TO REPLACE A $25 SURGE PROTECTOR THAT POSSIBLY HUNDREDS FOR A NEW PCB.
Open front door of the Finisher Unit. Over to the left beside the 2 green knobs you will see the Staple Cartridge. Pull slightly down and out and the cartridge will come out. A new cartridge has to be installed...they cannot be re-filled.
Drum counter is reset by installation of a "NEW" drum.
There is a small fuse at the rear of the drum on the top( you will see the 2 brass contacts) When a new drum is installed, the fuse blows and resets the drum counter. Installing a used drum will not reset the counter as the fuse is already blown.
Muratec units cannot be installed via the ADD-PRINTER WIZARD.
They must be installed from the disc to create the Muratec GDI port.
If installed via the "add-printer wizard" reliability will at best be unreliable.
I am not sure why all scan to email is deleted, but you cant use scan-to-email or any of those scanning features using a USB anyways. Must be connected to the network
If connected by USB, you can download some twain scan utility (purchase one or download free one online) on your computer and install/set it up to use the Muratec as the scanner. Anytime you want to scan, open and use that utility.