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I'm assuming that pound means £ (GBP) and not #...... Do you have the £ sign on the number 2 key? If you do and your just not getting the £ symbol when pressing Shift + 2 then you probably have the keyboard set to the wrong language.
In control panel look for Region and Language settings, in there should be keyboard languages. In that section make sure that you have the correct one selected for your keyboard.
Your keyboard settings seems to have gone a bit funny
Please try the following
1) Click Start>Control Panel>Regional and Language Options
2) Under the tab Regional Options ensure that the standards and Location are correct
3) Click on the Languages tab and then click on details and ensure the language is correct
4) Click Apply and then OK
This will resolve the issue for you
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UK keyboards use a different key for @.
If you wish to change the keyboard layout, you can do this by right clicking on your taskbar and select "language bar". When this is done, right click on the keyboard symbol and select "settings". Change the default language (to UK) and your keyboard will type correctly.