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I cannot renew my subscription even though i have purchased Norton internet security it will not accept the renewal code .

Posted by dmarquis on

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Anonymous

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Hello there, you will need to contact Symantec support here

Hope this helps.

Posted on Apr 10, 2008

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Related Questions:

0helpful
1answer

Why is my Norton out of date even though I purchased the renewal?

Hi there,

The issue is because you have not activated your Norton program with the renewal code or the product key. To activate, open your Norton program and click on the "renew" or "subscribe" button on the bottom of the product.

Enter the renewal code or the product key that you have and click on the yellow arrow button next to it to activate your program.


Regards,
muhaim
0helpful
1answer

I didn't get my 1 year protection of norton 360 version 4.0 for my netbook,,,instead i just get the 30 days trial protection,,, how can i get my 1 year norton??

You need to activate your Norton program with the product key or the renewal code that you purchased for an year.

To enter the renewal code or the serial, please open your Norton product and click on the "RENEW" or "ACTIVATE" or "SUBSCRIBE" button on the bottom of your product and enter it there to activate your one year subscription.



Regards,
Muhaim
0helpful
1answer

I purchase norton subscription renewal on

Pro-tip: don't use Norton. It's system hog and expensive. Better to use a free antivrus and spyware monitoring program. There's lots available at filehippo.com. I'd recommend AVG antivirus.
0helpful
1answer

Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299

when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

0helpful
1answer

Why is my renewal via my computer not valid-Visa has been charged

Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !
0helpful
1answer

Subscription

Just go to www.symantecstore.com and go to renewal and it will ask for your product and version. after you purchase it, it will give you a subscription key... If you have the subscription key, Just open you Norton, go to HELP and Support located at the upper right, click on renewal center and choose enter subscription key and type your subscription key.. If your having problem just call
Norton Support at 1-800-745-6061..
0helpful
2answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.

Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks
0helpful
2answers

Unable to enter Subscription Key/Renewal Code

The renewal should be under the help tab of the internet security main screen. After renewing, U should get an email with the new code to enter.
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