The freezer had a big block of ice in it when i opened it (after being away for a few weeks) going from the ice maker to dispenser. i had to make it to get the door open. now the frezzer will not freeze or make ice. Do i need to defrost it? Thanks for your help!!
Most definately you do. somehow air got in while you were away. 12 hour defrost with doors open will help.(insulation in side by side normally thick).Had one like that approx. 2 months ago but fridge was not well treated and they damaged rubber seal at water and ice dispencer area.
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ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck
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