SanDisk Sansa m240 MP3 Player Logo
Posted on Jun 05, 2010
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When my daughter powers up her sansa, she just sees some crazy characters...letter A's, upper and lower case with lines over them. we can't see her songs at all. Have tried removing battery, replacing it and have looked at all the settings. What are we missing?

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  • Expert 105 Answers
  • Posted on Jun 06, 2010
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Joined: May 28, 2010
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Check if the song file is in wma or mp3 format, probably the files on the player are not supported by your device.

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i hope this will work for you

All the Best.

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