Hp compaq nc6320 not seeing hitachi travelstar 7k500 hard drive with XP Pro CD ?

If you use a XP SP3 install CD it should include the sata driver.

the drive is bad send it back to the store if you can.

Try booting from your Optical Drive. First insert your Windows XP Pro CD into the drive. Do not re-install the operqating system or you will lose all your files and programs! When prompted press 'R' to use the Recovery Console. You should be able to write a new boot sector to your hard drive.

If this doesn't solve the problem, you might need to re-install the operating system. If you can find a way to save all your files from your drive (perhaps by putting your drive in an external USB caddy and viewing its contents on a different computer).

If all else fails get a new hard drive and start again with your WIndows XP Pro CD. Use an external 2.5" USB caddy afterwards to get your documents and files back off your old disk. You will need to re-install your programs, though. If your disk is Service Pack 3 you should be able to get straight back on the internet via a wireless connection to update all your drivers from hp's website.

Hi Mirel Toma,
You can try and find it here: http://www.hitachigst.com/internal-drives/mobile/travelstar/travelstar-z5k320
or here: http://www.hitachigst.com/support/downloads/
I hope this helps.
Cheers,

Try cleaning the dirt out of the fan and heat sink assembly, and make sure the fan is running. Your computer may be shutting down to protect itself from overheating.

Is it an external or an internal disk-drive?
What have you tried?
What error-messages did you get?

no it does not as far as I am aware..please leave a vote for me..thanks..

I had the same problem. This is how I reset my password on a compaq or hp nc6320.
1. unplug the power cord
2. unplug the battery
3. take two screws from the ram cover on the back of the laptop (see youtube for this step)
4. open the keyboard
5. unplug the cmos battery cable (very easy to do)
6. plug power cable and turn on the laptop
7. laptop would erase passwords.
8. put everything back together.

A pleasure to help.
Javier Blanco

go to the bios pressing F10. Click on the configuration> and then disable the ( Sata Native Mode). THis should work. Try it.

Stephane, I ran into the same problem after wiping out my Compaq nc6320 and trying to install XP Pro. The fix is to disable SATA Native mode. To do this: Enter F10 Setup then System Configuration>Device Configurations>SATA Native Mode and disable it, save the changes and now you should be able to install XP Pro. Remember, when I did this the drive was blank, I don't know if that makes a difference or not. Best of luck! Bryan P.S. If you want to enable SATA native mode after you have installed XP Pro check out this link: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1042050&admit=-682735245+1161793137260+28353475