Success and relief at last!
Thanks to Dinky on another web site who had the same problem with his
Lexmark X6575 printer (a similar printer). The resolution of the problem
once I had read Dinky's explanation took less than 30 seconds!
Dinky's exact words on the issue are as follows:
" Dinky commented 5 months ago
Hooray!!!...after lots of hours trying to fix my printers 'Paper Jam'
message, even tho' there was no paper jam in my lexmark x6575, but the
message refused to go away...I have finally got it to work!!!...
WHAT I DID......
There is a long silver metal bar that the ink cartridges run along. Well
just underneath this there is 8 little roller feet that sit on top of
another silver/cream roller. Well in between these, in the very centre,
you will see a little black plastic nib like thingy...While the machine
is turned on, press this little black thingy (best to use a pen or
something like, as it's small) and what should happen is the
silver/cream roller will make a quick rolling motion....Hey! presto the
'jam message' disappears and the lcd
screen should show set-up options (like date, time, ect).
I hope these instructions are clear enough to follow, and I also hope
this solves that dreaded 'Paper Jam' message for you all....Good Luck!
Regards, Dinky "