Question about SanDisk Sansa e250 MP3 Player
What you can try is to remove the software off your computer not the firmware the software that came with the mp3 player if you remove this then when you plug your mp3 player in it should give you message new device found then you could try installing the software again then it might be able to let you use the firmware update.
As you have tried the lead and also your usb port then you know that they are working fine.
Just try removing the software that came with the mp3 player then give it another try this way when you plug the mp3 player in the computer wont know what it is and tell you new device found.
If it dont say this then you know the mp3 player is to fault and not any of the software on your computer give this a try then get back to me ok.
Once software is removed when you plug it back in it will say new device found and it will come up under my computer as mass storage device if this happens then put the mp3 player into recovery mode then try running the firmware.
Let me know what happens ok
Posted on Apr 10, 2008
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