I have found that mine looses it's memory due to a dead battery. I have to connect it to a pc, format the player just like you would format a usb thumb drive. When you power it back on, it will flash the memory and rebuild the play list. Sometimes, it will loose my music, but all I have to do is load them back out to the player. It's kinda a hassel, but I don't care because I change the songs on it on a regular basis anyway.
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I have not yet found any information on a Naxa NX-104 MP3 player. What I have found is information on Naxa MP3 players with the model numbers NM followed by a number (but not 104.) Do you have the model number right?
The information I have found on the Naxa MP3 players is that they come with earphones. Did your MP3 player come with earphones when you purchased it? It should have, if you purchased it new.
I suggest you contact Naxa Customer Service directly and ask if you can purchase replacement earphones for your model of MP3 player. This is the link to the Naxa Electronics Contact Us web page: http://www.naxa.com/contacts
The NAXA NX-142 came with a miniature CD you must use the CD to install the software called AMV converter to your computer. Then run the AMV converter with the NX-142 plugged into the USB port. You can then convert certain videos like WMV files into AMV files which can be automatically uploaded to the NX-142 be sure to choose to upload the videos into the MOVIED subdirectory to help keep things organized on the NX-142 The AMV converter will allow certain settings to be selected. The manual is helpful but the printing is so small that I can't read it even with glasses. Good Luck
I only see an update on Naxa's website for a NX-122 and NX-196, so the 134 may not be Vista compatible. Some manufacturers updated SOME of their players to be Vista compatible, but not others. To be absolutely sure, I would e-mail them at [email protected]. I just shot them one myself - I'll see if they respond.