Question about Tomtom One Europe v2 GPS Receiver

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TomTomOne 1st Edition

I tried to update the TomTom and I think I may have wiped it all as when I turn it on and attach it to the computer I just get a picture of the device attached to the computer but the screen is frozen. Please can you help?

Posted by NurseMaureen on

  • maz786 May 16, 2008

    tomtom one wiped off every think by i cant get it back on.on my tomtom screen it shows sd card coming out with red cross on it, pls help

  • xxjaninexx Jun 03, 2008

    I tried to update the TomTom and I think I may have wiped it all as when I turn it on



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  • 515 Answers

Do you have an account at TomTom?
If not, make one here:

Do you have TomTom Home installed?
Find it here:

Connect and update after completed previous steps...

Posted on Apr 10, 2008


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Related Questions:


Sometimes tomtomone got lost on the road.

  • If you Tomtom GPS is continually getting lost ad reconfiguring then it is time to update your map here
  • Once you update the map you will not have this problem anymore.

Regards, Tony

Tomtomone wont connect to computor says error

Did you accept the YES for connecting with you TomTom?

If you did so, you can through an account of TomTom Home connect with your gps.

good luck

Lost user manual


Here's the owners manual for your TomTom.

Good luck and I hope this helps.

Tomtomone stuck with frozen screen and wont switch off can switch off using the reset button but when switched back it sticks on the tomtomone screen

Your TomTom home software is corrupted:

1) Try a 'hard reset': while the power is on, stick a small (tooth/match) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressure on the stick will cause a complete system reboot if possible.

2) Check the health of your Tomtom One flash drive: connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem.

3) Restore software: using TomTom Home, restore from a previous backup followed by a device update while connected online.

Hope it helps: let me know how you go and good luck!

My tomtomone fails to pick up a gps signal. Something I need to do to make that happen?

update your tomtom with the latest GPSfix updates via tomtom home software

The voice on my tomtomone is very low and you can't hear it when driving

Assuming you have a TOMTOM Go.

The volume is on the touch screen. You have to tap about 1/8 of the way up the screen from the botton.

A slide volume should come on the screen.

Regards and hope this helps...


Cannot update

  1. Restart your computer
  2. connect TomTom to computer
  3. turn on TomTom
  4. When asked to "connect to computer" enter <YES>
  5. Start TomTom Home if it does not do so automatically

Tomtomone 3rd edition

Contact tomtom for Email or phone help.

they will talk you through reinstalling the OS & Maps from tomtom home.
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