I have had this copier for years and it has always out done any of our new ones, even those especially for photos. Now get ok colors sometimes, sometimes red tones, yellow seems to clog. I have been trying to print some black and white photos, scanned in and just copying. Both ways I get blue and white. I tried using the black option for copying and the color option, still blue. Any ideas? I have a pretty new black cartridge.
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are you sure already check the box "Black and White" ? reconnect the printer, turn it on, & open the 'preferences' or 'options'.
Look for the Advanced tab, click, and check the box 'Black & White' printing. i hope that work..
Been ther and done all of the stuff
Have pulled the ****** apart... wont go into detalis
try copy black only sheet of text 12x20 times then run head clean
I was getting white sheets output
if no black run 25x3 times black only on copy
then do head clean
For me Voila! BLACK
I understand your question and the possible reasons behind it. I have been a field engineer servicing copiers for over 20 years and the best answer I can give you is that your device does not have the ability to recognize one color over another. More recent models do but there are limitations there as well.Optical devices primarily look for the presence or absence of data (image) and especially with a black and white copier which because of customer needs have been refined to the point of being able to recognize and reproduce even the lightest lead pencil strokes. And your "digital" copier is one of the best at recognizing any image that is not pure white. You can "lighten" the exposure and minimize the blue as it will of course be naturally lighter than the rest of the black text of your document. I am sorry I could not "FIXYA" :-) but I hope I have helped you a little by providing the answer to your question. Be well. ..............SPINAL............
This could be to several reasons: 1# The black cart contains blue ink-> Change to a brand new cart.
2# The cart assy has a bottom that is a foil. Sometimes this foil leaks. Ink will mingle: You need a new cart assy.
Run the cleaning cycle twice after inserting a brand new bk ink cart and print out a test print. If you still see blue instead of bk the assy is leaking. BTW the bk is darker than blue (or better cyan). You must see bk! So it seems to be the prob with the right ink....