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At the top right hand side there is a symbol of 1 dot 2 dots, and three dots, like bowling pins, the light next to them is on and its yellow...what the deal...it will print test pages but not my docs that i need
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Run a "half test".
Put paper in the manual feed tray.
Print anything. Watch the paper, when it feeds about 1/2 way into the printer, open the cover.
Pull out the toner and look down at the paper.
If it has the dots, replace the toner. If it doesn't have dots, the fuser is probably bad.
Again, this was actually HP Laserjet 3800. Problem solved by chatting with HP, and them having me go into a diagnosis mode that disabled cartridge check. Then, I removed the cyan cartridge, the dots went away. They then had me put the black into the cyan slot, and not dots appeared. I had backup toner on hand, swapped in a new cyan and magenta, and all was good. HP agreed to replace the cartridges.
It sounds like a defective toner cartridge. Try replacing it. If that does not cure the problem, then the fuser assembly needs to be replaced, in which case it is probably cheaper to buy a new one.
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