Question about Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Problem Receiving - Please someone help us set our machine up

The Brother Intellifax is used in our office and if has always worked excellent until someone in the office decided to change the time on the machine. She did and since we have problems receiving anything. I have unplugged (Usually machines will reset themselves by unplugging). Not this one. I remember seeing the Date/time (although it was wrong we got faxes)and FAX on the screen of the fax machine. So we have reset it to FAX mode. We only use it to receive faxes. We do not hear anything - if you listen closely we can faintly hear the sounds of a fax. If standing by while receiving - you can see "Call pickup" I pick up the handset and press "Fax Start" and we can receive that way. Trouble is i have a lot of other things to do so I cannot sit there and look at the fax all day. My Boss says buy a new one - the place we purchase small equipment from - this machine is the only choice. Even if we get a new one - i don't think it will help our problem. Can anyone tell me how to set up the machine so we can start receiving faxes again? And how to turn up the volume?This is a Dr.'s office and we have a lot of patients depending on us receiving their refill requests. We can Send - but we don't receive like we used to.

Posted by tjoj on

  • tjoj Apr 09, 2008

    1270e

  • Anonymous Apr 15, 2008

    Tried to use Menu-key to receive and send faxes. Unplugged and re-plugged power cord and phone line.

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1 Answer

Anonymous

Tell me the exact model number of the fax machine.

Posted on Apr 09, 2008

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