I have seen this happen on a few different Dell 1720dn laser printers. What is the cause of this. During start up it goes through it's light sequence and will just default to a error light and a toner low light ( though toner was recently replaced and worked )
Any Ideas ?
After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.
It can be a bad chip on the toner cartridge. It can also be a drum that is way beyond it's life cycle. I tried the Dell 1700 reset procedure with no luck. I bought a new drum and it worked. After I reset the printer's counter by opening the door and holding the cancel button until all lights flashed in sequence I was able to put the old drum back in and it works fine.
If you're using 3rd party toner...buyer beware. We've had nothing but problems with 3rd party toner on Dell 1710n and 1720dn printers. Might try a different vendor.
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Toner light stays on
I Have the same problem, with my Dell 1720dn, Toner light and Error are ligth on, I Need hepl Please.
What can I Do ??
Alberto Gavilanez
[email protected]
We have two Dell 1720dn printers and both have this problem. The problem started right around the 1yr mark (when the warranties expired). The embedded device status web page says "31 Missing or Defective Cart."
error light remains in ON after the start up sequence. I tried to send a print out but nothing happened.
Have the same problem and using a Dell Toner and new drum still says toner is low and/or drum needs replaced. What to do now?
Using non Dell toner is to be avoided. Learned the hard way recently. RR
Our dell 1720 delays printing for 45-60 seconds for some reason. Its a network printer and other terminals are fine, just the one Dell desktop computer has a problem with this. Any ideas?
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