Question about Kodak EASYSHARE G610 Thermal Printer
Old ink cartridge was jammed and tried to take printer apart and could not.
Forced old ink cartridge out and found ink cartridge case broken.
Bought new ink cartridge and cant get it to go in.
Something must have broken old in cartridge and is stopping new ink cartridge.
The version of firmware you originally had on the printer when you
changed the ink cartridge was bad. There is a known issue that when you
put in a new ink cartridge when the printer is in the error state
EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the
new ink cartridge so you will continue to have that error.
So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.
Kodak AiO 5300 Firmware
Then sadly you have to go get another new ink tank and install it.
If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.
I hope this helps
Posted on Mar 10, 2008
I HAD THE SAME PROBLEM. tALKED WITH THE KODAK TECH LINE AND THEY TOLD ME TO...TURN OFF PRINTER, HOLD TRANSFER BUTTON AND LEFT ARROW DOWN AT THE SAME TIME AND TURN THE PRINTER ON. DO THIS THREE TIMES. iT WORKED FOR ME. GIVE IT A TRY.
Posted on Nov 27, 2008
Let's clean and align.
Make sure that there are 5 - 10 sheets of plain paper loaded in the paper tray.
2 Press menu to display the main menu.
3 Press down arrow until Maintenance is selected.
4 As needed, press down arrow until the desired option is selected.
5 Press OK.
6 Follow the prompts in the display screen to initiate or cancel the task.
These available maintenance options are shown below:
Check Ink Levels
Print Demo Sheet
Print Test Page
From windows, : Open the Home Center Help panel by clicking Help on the Home Center window, as needed. Click Maintenance, and then click
Nozzle Check or Printhead Alignment.
Macintosh: Open the Home Center window and click Maintenance, and then click Nozzle Correction or Printhead Alignment.
Should be good now.
Posted on Apr 24, 2009
I read this solution to a problem someone else was having which was similar to my problem. I wiped off the roller with a damp cloth, made sure it was dry and that's all it took to allow the roller to be able to start to pull the paper through. - thanks for the help!
Posted on May 28, 2009
This is a common problem with Kodak 5000 series and ESP series printers.
Check the silver contacts on the ink cartridges for small scratches in the center. The scratches indicate that the ink cartridges have made contact with the appropriate connections in the printer. If no marks are visible, the cartridge was not seated properly. If the contacts look ok, you'll have to call Kodak again. It's highly likely that the recertified printer you received was returned for the same problem. If you point out the fact that you are experiencing the same problem for the second time, you may wind up with an upgrade to an ESP5. Don't accept another printhead replacement as thiat will not resolve the problem.
Posted on Jul 17, 2009
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