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On the right side (not the side with the volume controls) there is a slot for the sim card. to open it, the key which is provided with the phone is needed. Insert the key into the small hole near the slot and push it, the sim tray would come out.
Your sim should be micro size.
If incase u dont have a the key to open it, try doing it with a safety pin. That will also work.!!
There's a SIM card slot, pop it open with a paper clip or something small enough to reach the hole to the side of it, then insert the sim card and go from there. The slot is probably located on either side of a phone, or behind a removable battery case if it exists. Some phones by certain carriers utilizing CDMA such as Verizon and Sprint may not have a SIM card slot at all for they don't use them.
some times it is just because the sim card is fit loose in the sim slot, it may also come it your sim tracks are worn out by sliding and all so it may be the problem of your sim slot!
try inserting some other sim if it works then get your sim replaced!
else take your phone to repair center and get the slot checked!!!
whats your phones model number anyway check with this the sim card slot you put may be expanded there will be a small cap like enclosure on the sim slot try to bend it and again insert the sim the sim card should be holded tight or else keep a small paper on above the sim card and close the battery you get a solution. thank you
sounds like either your sim card isnt inserted correctly, or the slots arent turned on. sim card slot 2 is the slot closest to the phone, gold chip faces up, sim card slot one is slightly elevetaed off the phone, gold chip faces down. make sure it is inserted all the way down. perss fimly. then go to SETTINGS>DUAL SIM SETTINGS>DUAL SIM OPEN>CLICK OK. This opens up both sim card slots. after you find out which slot you are going to use, you can repeat these steps and only have opened the one you are using.