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You are describing too problems, won't close all the way, could be a bad loadind belt. the second issue it will not play, the timing gear is out of sync, or the laser pickup is not functioning, you will need to take it to a service shop for assessment.
just find a local electronic repair shop near you
look in the phone book for electronic /electronic repar shop
i have had to repair these before and the selector chip has failed because of a resistor letting to much current and voltage go into the chip , repair cost $40-$50 depending on the dammage
Place the rubber band around the turntable and put a paper clip, bent up behind the rubber band. Start the turntable on it's spindle and you will be able to view that drive spindle on the right side, slowly pull the rubber band with the paperclip and drop over the drive spindle. remove paperclip and push turntable down seating it and replace the lock snap.