Frozen touch screen

You can try 2 things:

1)Soft reset - clears memory and restarts program
2)Hard reset - deletes all saved data and settings
Soft reset

-Locate reset button to right of USB port on bottom of phone
-Press reset button with stylus
-Wait
Hard reset

-Press and hold both talk and end buttons
-Press reset button with stylus while holding talk and end buttons.
-Release talk and end buttons and press enter

How to Troubleshoot Frozen HTC Touch

Hi,

You can try to charge it up again for about 30 minutes and try a reset, here's how:

For soft reset type *#7780#

For hard reset type *#7370#

and if it ask passcode enter the passcode as 12345 as default.

Note: Please backup all your dataif you performing hard reset because hard reset deletes all data on your phone including contacts music and pictures.

eBookBoy

http://www.pocketpc-live.com/htc-touch/1416-how-to-hard-reset-htc-touch.html

The link provided is the directions step by step on doing a hard reset to your touch... Keep in mind this will erase all data on phone.

I’m happy to help further over the phone at https://www.6ya.com/expert/brandon_156682b88afabb53

try the hard reset again

I have a similar problem with my HTC Touch Pro. A hard reset didn't work either!

Let us know if you get an answer!

Here is your drivers link kindly go and get it
http://www.filebuzz.com/findsoftware/Driver_Intex_IT_102WC_Webcam/1.html

The Data on your Z22 is rock-solid safe, but unlike the answer that states to do a RESET- DO NOT ! The touch screen problem has nothing to do with resetting, it is a failure of the soft plastic top layer of the touch screen. There is a tiny, remote possibility that the logic circuits are out of sync and the touchscreen really is mixed up in a software state, and a SOFT RESET may reset the touch screen, but this is almost unheard of ( but does happen).
I have an entire page on the Z22 and how to maintain, repair and interface it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I would suggest trying a few tricks listed on my web page, and see if you can get the screen to work again. It is IMPERATIVE to get a hard plastic cover over the screen to keep it working!

Please read over the information on the Z22 page.

good luck

robin dusty graves
Z22 PALM PILOT

hello :-) i just talked to another person who was having the same problem as you. And guess what?? the same problem happened to me on my IPAQ 4350. It turned out when I would hard reset my IPAQ it asked me to align the screen but it wouldn't move and it would freeze and not let me pass . But I later found out that my screen was damaged and I got a new touch screen installed and my IPAQ works perfect :-). I would recommend for you to do the same and call HP and see if they could install it for you. Thanks :-}