There is a loose tube in the bucket/fill tub area that doesn't seem to reach anything and is leaking water under the unit

It can have leaks from the condenser to the bucket. The piping and hoses should be checked all the way. Perhaps even replaced or at least cleaned. I don't think it is wise to do this yourself. Because in the system also can be algae, bacteria and viruses. And you need tools and skills to replace defective tubes, pipes or gaskets.

Robert, The water tubing that runs form the interior of the unit to the water bucket is clogged to solve this problem, turn the unit OFF & unplug it. Then do the following.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: Is you don't have access to a Zip Tie, you can use something similar that flexible, like a long pipe cleaner. But, NO wire coat hangers.

I hope this helps you and thanks for choosing FixYa.

Denise, there are several things that can cause the problem.

1. The water collection bucket is not installed properly. Turn the unit OFF and remove the bucket. While you have it out, look at the top of the bucket, is there a float valve near the top. If so, it may be stuck in the DOWN position, which tells the dehumidifier the bucket is not full yet. Jiggle the arm of the float valve to see if it moves freely. Reinstall the bucket bucket "squarely" from top to bottom into it's holder. The bottom should not tilt down at all, if installed properly.

2. The drain tube to the bucket may be clogged. To solve this problem do the following:

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

3. The water you're seeing may not be from the bucket overflowing or leaking. It's condensation that is has built up on the cooling coils and is dripping down under the unit. If this is the case, it's an indication that the coils are dirty and need to be cleaned. Warm water and dish washing liquid works well to clean the coils. Be sure to rinse them with a damp rag, dry thoroughly and spray a light coating of WD40 on them.

I hope that all the information I have provided will help you troubleshoot and solve the problem. Thanks for choosing FixYa.

Hi,
When my unit did that, I found that it was because the drain tube was plugged with lint and/or dirt...
Run a large tooth pick or wire up inside the drain and see if the water doesn't start running right out of there...

heatman101

What has happened is the the tubing that fills the bucket is clogged. To solve this, first turn the unit OFF & Unplug it. Then, remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

What has happened is that the tubing that carries the water to the bucket is partially clogged. To solve this problem, do the following:

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

Hope this helped you.

If the unit is leaking under the bucket and you haven't been able to find a crack or hole in the bucket. The bucket may not be properly inserted in to the dehumidifier. Remove the bucket, empty it and reinsert it into the unit making sure that it fits in squarely (Top to Bottom).

If the above doesn't correct the problem, the drain tube to the bucket may be partially clogged. To check this, you will need an 18" long, plastic Zip Tie or something similar. But NO wire coat hangers. Turn the Master ON/OFF Switch to OFF and unplug the unit. Remove the bucket and you will see a drain hole or tube at the top of bucket cavity. Carefully insert the Zip Tie and continue to push it in unitl you reach the bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, slowly remove the Zip Tie while rotating (twisting) it. As you reach the end of the Zip Tie be prepared for some water to follow.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

The water leaking out from under the unit, indicates that the drain line to the water reservoir is clogged. Turn the unit OFF and unplug is from the outlet. Allow the unit to completely thaw, before attempting to service it. Once unplugged, you may want to put some towels under it, to absorb the water dripping,

Once the unit is completely thawed, remove the water bucket and empty it, if necessary. Look for a tube or hole near the top of the cavity, that the bucket sits in. Using an 18" to 20" long plastic Zip Tie (or something similar. NO wire cost hangers, though) that will fit into the tube or hole, carefully insert it and continue to push it in until you reach a bend in the tuber. This is the tricky part, as you need to gingerly work the Zip Tie past this bend. Once you do, continue to insert the Zip Tie, until it bottoms out or you have reached it's maximum length. Slowly remove the Zip Tie while rotating it. This will dislodge any clogs. Once you have almost removed the Zip Tie, be prepared for some water to follow.

Clean the filter and wipe down the entire unit. Plug it back in, turn the Master ON/OFF Switch to ON and set your controls as you normally do.

Hope this helped you to troubleshoot and solve the problem.

I had the same problem. The plastic tube that routes the water out the back doesn't fit tightly. It took a couple of weeks but the bucket would fill and the darn thing would shut off.

My first attempt was to put a hose clamp over the adapter. The clamp was simple enough but then the bucket wouldn't go back in. Using a small saw, I carefully cut a notch in the bucket. WARNING: Make sure that whatever you cut doesn't reach low enough that when the bucket fills, the little float thingy shuts off the unit before it starts to leak. Anyway, that still leaked. The problem is that that plastic tube is stiff and slippery and doesn't seal well.

What finally worked for me was to take the adapter off, go to the hardware store and buy some clear plastic tubing. I found some that fit very tightly over the tube inside and, with the hose clamp, sealed well.

Problem solved.

It sounds like you need to check the drain under the cooling section. It can fill with dust, lint, cat hair, spiders, etc. and prevent water from draining into the bucket. First, unplug the unit. Don't do anything with AC power present. Then, remove the 2 screws under the front panel where the air filter slides up in and pull off the control panel. There are "snap" latches in the plastic near the top that can be (are) hard to undo, so be careful. You might want to have work gloves on because of sharp edges. Prying with a screw driver will cause permanent dents in the plastic. Also, there is a small, sleeved bunch of wires that goes up the left side to the operator buttons and display. Be careful not to damage it and the circuit board it goes to. Set the front panel aside, wire attached. There is no need to disassemble any of that. The drain is a small 3/8" hole in the black plastic floor of the cooling area at the front, right side. It seems to have a fitting for a hose that feeds through to the back of the unit. Clean any foreign material from it and everything else. Test it, with the bucket in place, by pouring some water in, if you want to. Then clean the dust off of everything so it looks new. Don't get the circuit board wet. Re-assemble, being careful with the front panel wire so it is not pinched and does not prevent easy removal/installation of the filter, and it should be OK.