MFD2560HEW Bottom freezer french doors. Top shelf in fridge is 52.2 degrees 2nd shelf is 45.7 degrees 3rd shelf is 38.5 degrees and the bottom shelf that slides out that sits above the freezer is freezing everything and is 19.6 degrees--the freezer is freezing even at the lowest setting what's going on?

At this point I am not sure if your Auto Damper that regulates the cold air is stuck closed or if the thermistor that controls the damper is responsible. You could also be having a defrost problem restricting the air flow to the fresh food section. Look into rear of freezer to see if there is a layer of frost building on rear panel. If yes then we will need to focus in a different direction. First by manually unplugging fridge and then using a hair dryer to help speed things up. The manual also has diagnostics test that you can do to locate a problem area like thermistors or many other errors will show once placed into diagnostics. Sea Breeze