You have to unplug the television after turning it off. Take the batteries out of the remote control. Point the remote toward the remote sensor (bottom right hand corner of the television set). Press the power button on the remote control and hold it down for 30 full seconds. Next press and release every button on the remote control. Next plug the tv back in and power it on from the power button on the television itself. Replace the batteries. Adjust the volume using the remote control. If that works the problem is solved. If it doesn't work you may need a software update, a new remote control, or repair to the sensor on your television.
To see if your remote control is working look at it through the viewscreen of a digital camera. The digital camera must be turned on and ready to take a picture. Next press a channel button on the remote control. Do you see a bluish white light? If so the remote control is ok.
Thank you for your help bshldn. I followed your instructions for tv disconnect/reconnect and remote battery/button process. After that, our 46" Sharp Aquos worked off of both our remotes again. I do have a question. Does having to do this reset indicate that my internal sensor is beginning to go bad? After reading the many complaints about the internal sensors on these tvs going bad at about a year (mine is 16 months old) I wonder if this is the beginning of the end for the sensor?
Thanks. It worked like a charm.
No this is not an indication that it is going bad. The remotes can fail for various reasons not limited to dust on the sensor, direct sunlight, energy saving lightbulb/fluorescent lights, and other ir in the room.
This was terrific. You saved our marriage ;-). Just kidding, we are happly married but just to let you know this was perfect. I will give you the credit but I look good in her eyes just knowing a resource. Thank you so much!
Thank you thank you thank you! It worked
Ok I'm not going to lie, I read this solution and thought you've got to be kidding me...this is a joke right!?!?!? But no joke it actually works! Thanks
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