Washing machine is really loud

In most cases it is something that is sticking between the drum and the housing. Check inside the boot by the door. If that is not helpful move the drum by hand and listen to see if you can locate the area of the noise.

All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

a loud noise comes when you forget to remove shipping bolts after installation or if the shocks are worn out it makes noise thirdly the bearings might be worn out if the washer is more than 6years old

Might be the tub bearing going out. Is she leaking any?
Here is a visual inspect and repair of the tub seal:
I used a pipe wrench to unscrew this top portion of the seal (lefty loosey)


Those 6 springs are pretty tough to get back on there without the special tool
other than that it all goes back pretty easy.

Service manual and more HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

If you rotate the pulley on the back of the drum does it rotate the drum? i have seen these snap the back of the drum off. also they can have issues with the controller board for the motors which would require a technician to determine.

the bearings on the washer are gone you need another back outer tub bearring,expensive repair

sounds like you are dealing with the same problem as me .
take off the front panel (after unplugging power) take a flash lite and look at the large pulley at the back just below the pulley is the helix check to see if they are worn .

http://fixitnow.com/wp/2008/10/21/amana-washer-makes-loud-ratcheting-noise-during-spin-but-doesnt-actually-spin/

Main bearings are worn out. Major Repair Time.

Check the bearings....when the bearings are gone, it will leak too...

buy a new washer .specifically a direct drive whirlpool,no belt. maytag washers are not what they use to be.