Hi you cannot download RAM , ram is part of the hardware on your laptop, you have to purchase sticks of ram from a computer shop and install it by removing the cover on the underside of the laptop, removing the old memory stick ( ram ) and inserting your new one, but make sure your laptop is capable of taking 4gig as some will already have the maximum amount of ram installed...hope this helps please vote thanks
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do you have a e5500 too?
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