Had a problem with the cam, so deleted the program and went to down load the software again from the disc but says this version is too old for Vista. Was fine before on this system

Hi,

Below is the steps to resolve the issue:

CAUSE: Software that is not Windows Vista capable (such as printer software, CD burning software, and games) may have modified the registry to cause the optical drive to not function.

RESOLUTION: Method 1: Remove the program that caused the issue: If you know which program might be the cause of the issue or the last program you installed, remove the program.

1. From the Start menu, click Control Panel.
   
2. In Control Panel, click Uninstall a Program.
   
3. In the Programs and Features window, click to select the program to remove, and then click Uninstall/Change.
   
4. In the User Account Control dialog box, click Continue.
   
5. Follow all onscreen instructions to complete the removal.
   
6. Shut down and restart the computer after removal is complete.
   

Note: Determine whether the computer is working properly. If the issue is resolved, do not load this software again because it will cause the optical drive not to function again. Instead, contact the software manufacturer for a Windows Vista™ capable version.
If removing the program did not resolve the issue, use System Restore. Method 2: Use System Restore to restore to a date before you installed the third party software.

1. Close any open programs.
   
2. From the Windows Vista™ default Start menu, click All Programs, Accessories, System Tools, and then click System Restore. Note: System Restore can also be opened by typing Start Search keyword: rstrui.
   
3. In the User Account Control dialog box, click Continue.
   
4. In the System Restore dialog box, click Recommended restore, and then click Next.
   View Picture Note: If a different restore point is needed, select Choose a different restore point, and then click Next. Select a day and time from the list when the computer was working properly, and then click Next.
   View Picture
   
5. In the Confirm your restore point dialog box, click Finish.
   View Picture
   
6. In the System Restore dialog box, click Yes. The computer restarts and make the appropriate changes.
   View Picture
   
7. After the computer returns to Windows, in the System Restore dialog box, click Close.
   View Picture
   

Note: Determine whether the computer is working properly. If the issue is resolved, do not load this software again because it will cause the optical drive not to function again. Instead, contact the software manufacturer for a Windows Vista™ capable version. Method 3: If System Restore did not resolve the issue, manually modify the registry.

1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
   
2. In the Run dialog box, type: Regedit. Click OK.
   
3. In the User Account Control dialog box, click Continue.
   
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
   
5. From the File menu, click Export.
   
6. In the File name dialog box, type: Savedkey, and then click Save.
   
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
   
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
   
9. In the Registry Editor window, from the File menu, click Exit.
   
10. Shut down Windows® and restart the computer.

Thanks and regards,
Anil.B.R

You can right-click on the program's setup.exe, select properties, then compatibility and set it to windows XP
then try to install it again

Check it out with down loading installation path and as well previous versions of YM on your system along with other Messengers with out error

The program won't install if the version your using is the most current one.  If you really want to load your software, then uninstall whatever you got now, restart your computer, and then load your disc and try installing again.

The restore disk should be available from Acer Suppport here https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer if they no longer support it then you should be able to get it from restoredisks.com

What is the software for the printer? I suggest you go to the Canon support site and download the latest version for the Windows you have, 7 or later is not compatible with older Windows systems like XP and down.

Its probably a false error message.What version of Windows are you running?I fits XP than ignore the message.

i jus plugged mah concord eyeQ duo 2000 digital camera into mah usb port and it downloaded the drivers for me without usin mah disc on mah vista...

whats ur operating system. i think it is vista. that may be the compatiblity problem with ur software. try it on windows XP . it will solve.. if u want to work it on vista, then u have to download a vista supporting version of that particular software...thats all