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If the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
This is normal for this model of HP printer when the ink has 'expired'. Normally it will print one line from the print head, then check to see if the ink is okay before pumping more ink into the printhead. If it has expired then it pauses in the middle of printing to give the user an opportunity to replace the ink cartridge with a new one, highlight which cartridge needs replacing by lighting and indicator over the 'bad' cartridge.
There are three solutions for this:
Buy a new HP Ink cartridge; expensive and innefficient, but it will ensure the highest level of quality and continued warranty for your HP printer. And is the least likely to cause problems.
Buy a third-party "refillable" ink cartridge, or MOD chip; Less expensive, but still wastes what remaining ink you have in that ink cartridge. Voids the warranty for your HP printer and can lead to a print head clog.
Set your system clock and print like it's 1999; Silly printer driver reads the system time to determine if it has expired; will cause the printer log to be inaccurate, and cause problems with software updates, security certificates and other time-sensitive applications. May requirie shutting down both PC and printer simultaneously to be effective.
Crack/Patch or replace the printer driver to remove expiry; 3rd party replacement drivers are unable to match the resolution of HP's original drivers because they don't know HP's secret PCL codes. Cracking/Patching HP drivers may be illegal depending on where you live and what security clearance you have. It may also possibly sometimes break features like document control and printer logging.
Buy another printer Expensive and wasteful.
I'd reccommend option 3 if not for the fact that there is no publically availble patch anywhere on the internet. However... you can make any choice you please.
Good Day Sir, hope this will help you. print cartridge troubleshooting for hp officejet 4315 : 1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. check for possible damage to the copper-colored contacts or ink nozzles. 2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket. 3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges. 5. If the self test report shows a problem, clean the print cartridges. 6. If the problem persists, clean the copper-colored contacts of the print cartridges. 7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.
Good day Sir, the onscreen help provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One. In the HP Solution Center, click tab for Hp all in one. In the device support area, click onscreen guide or troubleshooting.
I would like you use HP Smart Web Printingutility which will resolve this issue. With this fast, free download, this enhancement to Microsoft Internet Explorer and Mozilla Firefox improves upon IE and Firefox ability to print what you see on the web page. HP Smart Web Printing allows users to:
Select text and graphics easily from any web site and save a handy list of clips
Save paper by combining portions of numerous web pages
Preview and modify clips before printing
In addition, HP Smart Web Printing automatically fixes right-edge clipping, eliminating wasteful prints containing clipped pages or sparse lines of useless text (IE 6.0 only).
Whenever you send a file to print from a program a small window shows up. If it shows only
Printer: Drop down menu ARROW
Presets: Drop down menu
Some buttons at the bottom
then click on the ARROW pointing down for more options. That will show more info, including a drop down menu that will allow you to change page settings, printing settings, etc. For example, if you want to change the printing quality, select "Paper Type/Quality" from that drop down menu and new options will show up allowing you to change the settings of the printer.