DISH Network 322 DTV Receiver Logo
Posted on May 31, 2010
Answered by a Fixya Expert

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Dish Network "No Signal" Message on Screen..Standby Mode

On my tv screen..blue screen with "no signal" message. When no activity, it goes into "standby" mode. How do I get back to watching tv? If Im not mistaken, its something simple on the remote that I need to click on??

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  • Expert 358 Answers
  • Posted on Jan 08, 2011
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Joined: Dec 21, 2010
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Austinbrooke,

I saw your post and I'm wondering if you are still having problems getting a picture on your TV. Is it TV 1 or TV 2? What type TV is connected? If it's a HD TV, you will need to go through your input or source list on the TV to find your picture on TV 1. TV 2 is generally on either channel 60 or 73. I hope this helps.

Ray Calo
DISH Network

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Is there a cord that connects my tv to my dish box? It is a VIP 211k.

Ethan Lensch,

I can definitely provide more assistance with this. The TV doesn't connect to the dish itself. The cable from the dish goes into a switch, then from the switch it runs in to your receiver.

On the back of the receiver is a "SAT IN" slot. Verify the cable plugged in there is hand tight, and follow it back making sure any other connections you see are tight. If the signal doesn't return, unplug the receiver for 10 seconds and plug it back in.

If the signal is still out when it powers back on, run a check switch test. This is done by going to Menu > System Setup > Installation > Point Dish > Check Switch > Test. When it is done it will either go back to the Check Switch screen, or give you a message. If it takes you back to the screen, exit out and see if signal returned.

If the signal still isn't returning, or you get a message saying "Fewer satellites dectected", let me know here or by email at [email protected] and I can look into getting a tech out to fix this!

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A blue screen with "No Signal" is usually related to a video problem. The TV may be getting changed off the correct input/channel, or the video cable might be going bad.

If you have a spare, I would recommend a different cable and seeing if that fixes the problem. If it continues, verify the input/channel your TV is on when it receives a picture and if it goes out try putting it back on that input/channel.

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If you have a signal loss message on your screen (Signal has been lost, Partial SIgnal loss, COmplete signal loss, or Acquiring signal), you will first want to unplug the receiver from the power source for 10 seconds. You will get the Acquiring singla message as the receiver reboots after you plug it in, but that should only be about 5 minutes at the most. If you get the message after 5 minutes, you will want to make sure that all of the cables going from the back of the receiver to the wall are tight. If that still doesn't do it, please let me know!

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It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

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my name is Phillip Chang, member of DISH Networks Customer Service and happy to help. Before performing any of these steps, ensure that the weather is clear. Start by pressing the menu button, this can be found on the top left of the DISH Network remote control, then press the numbers 6-1-1, this should take us to the "Point Dish Screen", then select "Check Switch" on the right of the screen, then select "Test" on the following screen. This will acquire the signal. Just a warning, if you get an attention message "836" do NOT save the changes, give us a call at 1-800-333-DISH (3474 for additional trouble shooting.

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