I have a second line for dial up and would like to switch over to dsl through my cable company to save some money can I drop my second line (dial up) and go to cable without any problems. I pay MSN direct from auto on my credit card

A "Line in Use" message generally means that the phone can't get a dial tone. If all of the handsets/phones for that line are on standby or on hook, you need to check the wiring and incoming connection. First, connect a new RJ-11 cord between the phone and the jack. Check if there is a dial tone with the new cord. At least once, I saw a handset cord used in place of the RJ-11 cable. This combination will give this type of issue. If you have a DSL line, check the filter and replace it if it is inside.

For the rest of the wiring trouble-shooting, I like to check the wiring with a basic corded phone. Check if the test phone gets a dial tone at the first jack. If it does, then your first phone has a problem. If there is no dial tone, try plugging in the test phone at another jack on that extension line. If there is a dial tone, that suggests a problem at the first jack or the wiring to that jack. If you do not have a dial tone or there is no second jack, find your service connection. Open the box and look at the connections. If there is an RJ-11 jack, plug in the test phone. If you have a dial tone here, you have a wiring problem. If there is no RJ-11 jack or no dial tone, contact your telephone company. They can test the phone line and determine if the problem is inside or outside.

If the jack could be faulty, remove the cover plate. Look for any loose wires. There are two types of jacks - keystone and screw terminals. To replace a wire in a keystone jack, you will need a punch-down tool available at most hardware stores in the electrical and wiring aisle. Do not strip the wire; just place it in the correct position and push the wire into place with the tool. For the other type of jack, strip a small section of wire and secure it under the screw. See http://www.lanshack.com/wire_phone_jack.aspx to see the terminal connections.

In many places, the phone company technicians will fix an outside problem for free. This includes a DSL filter in the service box. (There are some phone companies that are trying to force system upgrades and will avoid fixing older wiring.) If the problem is inside but not at the jack, you may want a professional to search for the issue. Your phone company technicians will often do this for a fee.

I hope this helps.

Cindy Wells
(I've had dial tone issues several times. Some were caused by rodents chewing on the copper wires (underground service). Others were due to work crews digging up the wire. A final outage issue had to do with a lightning strike damaging the DSL filter. With a fiber optic connection, we've had two service issues. The first was just after the installation and involved only one jack. That cable had been dropped during the service upgrade. After locating the RJ-11 cable behind the siding and connecting it to the service box port, the problem was solved. The second required a service call - the fiber optic modem card began to fail and couldn't properly translate the signal. The card was replaced solving all of the problems.)

The trick I found for this is amazingly simple. Take the phone line out from your DSL modem and plug your phone line temporarily into an antique regular telephone for a second, check that it has a dial tone, and plug it back into your DSL modem. Your red light should go green in a minute after plugging the phone line back in. If you leave your computer idle too long, I think the phone company senses no activity and kills the connection after a few dead minutes, and the signal gets booted into some electronic alley. Also put tinfoil over your splice connectors as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

If it is connected to a DSL modem then chances are that it is the modem dropping the connection every time a spike in line voltage occurs. Might want to try directly connecting to the modem and seeing if it still happens, if so then it is the ISP that you need to contact. If not then your router may be on the fritz.


Best of luck

open a command prompt and do a tracert to say yahoo.com... the DNS names that popup should reveal your HOPS your talking about.

If you need further help, reach me via phone at https://www.6ya.com/expert/jim_8aa10a90cbbc76ff

Hi Friend,

Make sure that you have connected each and evry cable/wire to their respective ports/places. Push and hold the reset button (at the back of the router) for 30 seconds. Turn off the router for another 30 seconds and switch it on. Once the power light is steady then perform the steps:

1. Open the web browser and type 192.168.1.1 and hit enter.
2. Type admin as username and leave the username blank.
3. If you have cable connection then select Automatic Configuration from the Internet Configuration drop down and if you have DSL (dial up)connection then choose PPPoE from the drop down and enter the username and password provided by your service provider. Click Save Settings.
4.Now click Wireless and fill the fields as mentioned:
*Wireless Mode: Mixed
*Wireless Network Name: Any name as per your choice.
*Wireless Channel:6-2.437GHz
*Wireless broadcast:Enable and click Save Settings.
5. Click Wireless Security and fill the fields:
*Security Mode: WPA Personal
*WPA Algorithm:TKIP
*WPA Shared key: Any ten digit number.
*Group Key:3600 and click Save settings.

Turn off the router for 30 seconds and switch it on. Use the WPA shared key whenever you want to connect any wireless device to the router.

I hope this will resolve the issue.

Regards
Chiranjeet

No dial tone means the terminal is not getting a signal from the phone line.

Troubleshooting:
1) Make sure it is not on a splitter most of time the splitter goes bad.
2) Make sure the phone cord used is a 2 pin cord.
3) Make sure if you have DSL from your phone company plug it in a DSL filter but make sure
you drop the baud rate the terminal uses.
Hit the more key (2nd purple key from left usually the tip key) until you see other setup.
Enter Password Default 1 Alpha Alpha 66831 Alpha key is the little black button above
the number 2.
Then hit the more key again until you see COMMS choose that and hit next until you see
Baud rate. Hit Edit and then NEXT until you get 300 baud when that shows under new hit
select or enter. Choose F4 exit save changes and then the red X key until you are back at
main sales screen Run a test sale.
If still same problem Repeat steps and change baud rate until one works. Usually 300 will
work for DSL lines.

Call me if you need assistance.
www.greenlightpayments.com EXT 105

Good morning! It's common to a Dial-Up connection to drop the line during session as signal strength is going low eventhough modem is working properly. Please try to use DSL / Broadband connection as signal strength is 1Mbps or greater. best regards.

No.

A cable-modem connects with a coax-cable to the cable-company's network, but a DSL-modem connects with telephone-cable to the telephone-company's network.

First you will have to log into the router (typically 192.168.1.1 in a web browser)  On the main screen you should see Network Configuration, just drop the menu down and choose DHCP. Save the Settings and reboot the router and new modem simultaneously.
If you don't have any settings saved into the router, you could also just hold the reset button on the back for 10 seconds, this will default back to original settings.
Good Luck!