Hi there,
Initially, you can hold down the power button down for 20seconds to do a reset.
You should do the "safely remove" procedure when unplugging the MP3 player from the computer's USB port, otherwise it will get fried and damaged over time. If you have just been simply pulling the plug off all these times, then I guess that was what happened - the battery got fried. Anyway, just try to plug your MP3 player to another USB port on the computer or better yet, to other computer's usb port.
Please let me know how this goes.
Testimonial: "Thanks so much ,it worked within 30 seconds"
Try to reset it !
Testimonial: "brilliant"
If u have internet connection, put device into a computer its auto detect urs device & update. after 10min unplugged the device. its work very nice......
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