HP Officejet 5610 All-In-One InkJet Printer Logo

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Posted on May 29, 2010
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HP 5610 getting "Cartridge error"

I'm getting the message "Cartridge error" but I can't figure out what the error is. It's not a new cartridge, I've been using it for awhile and it was fine. I have taken it out and re-installed it. I have cleaned the contacts. Any ideas?

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  • Master 1,751 Answers
  • Posted on Oct 30, 2010
Anonymous
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Joined: Oct 22, 2009
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Change it or refill an old one
check here how you can do it your self

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Replaced black cartridge...error light continues to come on. I have replaced the cartridge several times and never had any issues until now. Is it possible the cartridge is faulty? HP 5610 All-In-One

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Ink cartridge error

Hp Cartridge issue


Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
Step one: Reset the printer
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
Figure 1: Lifting the top cover

  1. Lift the top cover.
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch, then lift the latch.
Figure 2: Unlatching cartridge

1 - Black cartridge
2 - Color cartridges
  1. Remove the cartridge indicated in the error message.
Figure 3: Removing cartridge

  1. Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  2. Lightly moisten the swab and squeeze out excess moisture.
  3. Holding the cartridge by its handle, wipe the copper contacts.
Figure 4: Wiping the contacts

1 - Copper contacts
  1. Replace the cartridge, then close the latch and the printer top cover.
Step three: Replace the cartridge
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Printer not printing

Hi,


When this error appears in your printer check if ink are smeared on the holder where the contact panel is with the cartridge. To fix this issue use the Kleenex (perfume ) added with few drops of water to dampen it and clean off those contact on the holder. You should let the unit sit 24 hours for best results. Before printing anything run aligned the cartridges a couple times then run clean cartridges a couple of times. Print the test page to look for the condition.


Thank you !!
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Try replacing the cartridge, if still getting error cleaning contacts in printer where cartridge sits with wet Qtip, also clean printhead on cartridge. Reinsert cartridge and see if this clears error message.
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you need to replace them
get new ones or refill older ones
check here how you can do it your self
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I have same exact issue. Please contact me if you get answer.
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Printer does not recognize ink cartridge.

Remove the black cartridge and gently wipe the contacts on it with a dry cloth. Put the cartridge back in. If the error message is still there, I think you should buy a new black cartridge.
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replace your cartridges with new ones or refill old cartridges if you have any
check here how

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