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Open the HP Printer Toolkit (this software was installed from the CD-ROM that came with the HP printer) and run a "cleaning cycle",
because some of the ink-jets are clogged, which results in the "all-white" horizontal lines, where some part of that line should be black.
Sounds like you need to re-align the print cartridge . The reason the text comes out ok is probably because it is only using the black cartridge for text. The color cartridge is the one that's out of alignment. You may have some sort of Cannon utility running in the task bar that will allow you to easily allign the print cartridges. If not, go to the main "Printers and Faxes" window, RIGHT-click on the printer and select "Properties". You should be able to find a button in the properties that's labeled something like re-align print cartridges. It will print out a series of test pages and ask you to select the set of lines that looks the straightest and type it in. It's a good idea to do this every time you replace a cartrige. Hope this helps, If I was able to FixYa, please remember to rate me. Thanks.