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Re: my watch is not working and it is brand new. do
Look very carefully just under the crown (winder knob) for a piece of plastic used to keep the stem from being all the way down to start the watch. Remove that small piece of plastic, press down the crown and the watch should start. mcdevito75
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yes, the problem is the battery of your watch. it is brand new but many of brand new watch sat on their selling showcases for a long time that when the time you were about to purchase it,it has low battery charged. you have to bring it back from where you bought it, and they have to change the battery. i hpoe i helped you.
If you have any problems with a new watch you should go first to the supplier and if they can't help, contact the maker.
Most makers have a service depot who can help you.
You can find your nearest service depot by going to the Invicta web site (http://www.invictawatch.com/) and clicking on "service " in the menu bar at the top and there is a link to instruction manuals.
The battery should be OK unless the watch has been part of a window display for a considerable time. (Most of the batteries I have used lasted 1-3 years).
First you have to check if the battery is on full power, as sometimes even brand new batteries are underpowered. Good battery should have 1.54 - 1.57 Volts of charge. If battery is ok and watch still not working - get the battery out and clean (scrape) all battery related contacts with steel needle untill they are shiny. Use the dust blower to get rid of cmall dirt particles. Replace the battery. Now the watch should work. If the watch doesn't work after cleaning contacts, then this is mechanical fault and you will need watchmakers help. Do not forget to rate, please.
Check your users manual if your watch have two batteries. If yes, you need to replace digital part battery.
If your watch has only one battery, your digital screen or plate is defective. Bring it back to the retailer and ask to replace for the decently working watch.
But first of all try to fiddle with all pushbattons- sometimes it helps.