Hidden Program Just purchased new printer, HP Photosmart C7280 All-in-one. However to install I must upgrade from Windows 98 to XP. There is a hidden file "Microsoft Fax Client" that must be uninstalled, but cannot be found. I have been into everything on the control panel. I don't know how to go into msdos commands to find or delete the program. Help Please.

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).


If you need more help post back!
Thumbs and testimonial are welcome!

Go to the HP website and download the latest drivers and solution center. Unistall the old ones, and install the new ones. Good Luck.

I got this answer from another website but it worked for me!!
are your computers running windows XP or Vista? because in Vista, if it uses the pre-installed drivers that come with the OS, then it prints blank sheets between the printed sheets. if you install the driver from the CD directly, then it has resolved the issue a lot of times for me.

so to the properties of the printer, and go to the Advanced Tab, and click in New Driver. and in teh wizard, select HP Photosmart 'C7200' and not Photosmart '7200' (considering it is the Photosmart C7280). that should work.

Please upgrade your IE 7 to IE 8, reinstall the HP software for your printer. IE 8 available from Microsoft at no charge.

I hope this works for you.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=303753&lc=en&cc=us&dlc=en&lang=en&cc=us

here are the new drivers what happen is your cd does not contain the drivers for the new operating system. Hopes this helps

Hi,
This printer does not and will not have a Windows 98 driver.
However, it's printing part is more-or-less compatible with the HP DeskJet 990C printer, so go to the HP site, choose DJ990C and Windows95 system, and download the full feature drivers for it - they are also for 98/Me.
Under W98 or WMe you will not find a driver, only an uninstall utility - one of HP's little jokes.
Of course this will be print only, no scan or fax features will be available.
Link for your convenience:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj988en&lc=en&dlc=en&cc=ca&product=61686&os=19&lang=en
Good luck!

select your operating system from this link and download drivers and sfotware
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3382182&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=3204782

hi...
- to tell you honestly HP did not support windows 98 for their new printers... so there is no way you can find the driver for windows 98... all you can do is to upgrade your OS to XP or vista....

well..this may be a vista or xp issue, methinks.

get the newest driver first..

www.hp.com

then remove the old s/w..install new..give it another go.

dirver conflict, completely remove from OS, take off network and see if HP works independently well. reset on network and share again.