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If you are having power problems we should be able to get your unit back running again. Here is the link to our repair site: http://www.ccl-la.com/blog/index.php/service-request-form/ If you fill in the information and submit it we will get right back to you with a repair estimate.
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Looks like the touch screen may need replacement. There is a third party tomtom Repair service that will replace the part. If you want to do it yourse, there is a tomtom repair guide , the screen is available on ebay.
I detest cell phones, but here's how I got my wife's BB8100 and BB8800 to connect to my GO930:
1) Press the button with 7 dots in a circular pattern (Menu?);
2) Click "Options";
3) Click "Bluetooth";
4) Click "TomTom GO 930" (yours may differ);
5) Click "Full Menu";
6) Click "Options";
7) Change "Discoverable" to "Yes";
8) Press the button with the curved arrow (Return?);
9) Click "Save";
10) Click the curved-arrow button until the menus are gone.
The TomTom should now be able to connect to the BB.
Had to do something similar on the iPhone 4 before it could connect (haven't found a "Trust" option yet).
I had this issue with my Go930 and solved it for Tomtom!! Firstly, you need to ensure that you have the most up to date version of Tomtom Home, from here (http://www.tomtom.com/services) and then before you dock your 720, put an SD card in. It doesnt have to have anything on it and you should only only have to do this the first time. Tomtom home will then ask you which device you wish to update, internal HDD or external. Choose the internal HDD and you are sorted
I did this same thing and it worked for me EXCEPT the guide for the copy n paste Via the Organiser button didn't work so just did the old right click copy the "zip" file and right click on tomtom folder in the +my computer" menu paste AND wala
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