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980: Fatal Error

Our Oki C5800Ldn is showing the following message: "Service Call: 980:Fatal Error". Any ideas on how to get this resovled?

Posted by KariAud on

  • 3 more comments 
  • Anonymous May 30, 2008

    Paper jam. I replaced the paper into the fuser and after on the display is "fatal error 980".

  • mfowle Jun 04, 2008

    I am having the same error message on my oki c5800. I have looked the fuser over and found no media stuck in there. I have also tried replacing the fuser with a new one with no luck. I have tried both the new fuser and the old one from this printer in another printer and have printed fine with no error messages with both.

    Do you have any other suggestions on how to clear this error?

    Thank you for any advice you may be able to offer.

  • Anonymous Mar 14, 2014

    oki es5462 error 980

  • Anonymous Mar 27, 2014

    Lexmark

  • Anonymous Mar 31, 2014

    fatal error 121

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1 Answer

Jeff Hughes

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  • 97 Answers

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Posted on Apr 07, 2008

  • 1 more comment 
  • mel_marian07 Dec 18, 2010

    your
    liar

  • Anonymous Jul 24, 2012

    Jeff Hughes ---- you are not giving a solution, the error remains we are looking for how to clear the error code, I know to replace the fuser, the code remains!

  • g leyton
    g leyton Aug 22, 2014

    Need solution to error 980 OKI C330dn me. Also, my printer has printed less than 800 pages and do not think for a paper jam ... need to change the fuser over with planned obsolescence. Thank you

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