My sansa said my songlist was empty, but when I open it on the computer it has all the songs still. Then while trying to put on some songs, my screen went totally white, so I did the 15 second reboot. After that, I tried just putting one or two songs on and it worked until I play them, then it returns to the Power-Up screen.
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Re: Deleted songlist! e260 MP3
Try pressing f5 for refresh in Windows Media Player first (with your Sansa player connect)
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
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If you simply just deleted the previous tracks that were on your mp3 player the computer might just reconize that they are still there and that it isnt necessary to put them on agian. if you try formatting your mp3 player it might help, or instead of sync your music to your mp3 player, there is always an alternative way, you could copy and paste them into the folders of your mp3 player.
If your computer says you don't have any, but your MP3 does you can delete it from your MP3 player. Click on the song that you want to delete and go down to delete song. Click on it and whala! the song is deleted
their are over 11000 problems with this sansa 4GB player. IT is strongly recommended not to buy this ...My screen frozen, computer undection USB, songs deleted by itself, something error.and ETCCCCCCCC>.. latino, ur right, try reseetinn it , then unistall drive..might fix the problem..good luk ..
I had something similar happen. The solution was to reformat the device.
connect the player, open my computer, right click on the device, and select format. This will erase everything on the player.