I cannot find the graco quattro tour duo

You can order replacement parts for the Graco travel system on Gracobaby.com:
http://www.gracobaby.com/ReplacementParts/Pages/ReplacementParts.aspx
You will need the model # as well as the date of manufacture.

hi sorry for the delay

all parts are available direct from graco thay have very customer services are have quick delivery

here are there contact details
Graco UK & Ireland
Halifax Avenue
Fradley Park
Lichfield
Staffordshire
WS13 8SS
Consumer Service Desk (UK enquiries only)

Dialling from UK: 0844 412 1212
Dialling from ROI: 0818 221 422

please get back to me if you have no luck I may still be able to help

You can order all replacement parts from Graco directly: http://www.gracobaby.com/ReplacementParts/Pages/ReplacementParts.aspx

hi give graco a call I got mine from them for a mirage cost me £15.00
not sure how much for the quattro thou

http://www.graco.co.uk/en_GB/company/contact/

Hi, Most likely you can buy it from ebay as they have loads of spare parts for all strollers/buggys. Regards Marie

Hi,

You need to get a Graco Auto Baby Carseat to fit this model pram.

Hope this helps!

Hello,

Go onto the www.gracobaby.com website and search on the help center tab for replacement parts. It gives you the option to enter your serial number etc. Here are the contact numbers and opening times.
Monday – Friday between 8am and 5pm EST at
800-345-4109 (US)
800-667-8184 (Canada)

Regards
Alan Hood
ami-man
UK

You do'nt strap it it just clicks on the back tray of the stroller,you can try to pull it to make sure it is secure.

The model 'Manhattan' is no longer in the Graco program but according to the warranty linked below, yours should still be covered - if, as usual, you have the sales receipt. I checked for recall notices on that product but didn't find anything incriminating so yours must be an isolated failure.
Warranty 
Customer Service contact 
I confess I would be hopping mad about a product failure that endangered my child.

I called customer service at Graco and explained the problem, asked for a fix. The rep said the part is not replaceable and told me to send the stroller back to them for 'evaluation and/or replacement'.  They will pay to FedEx it back to them this week. So that is where it stands.
Thank you very much for your site and offering a chance to put the problem out there.