Our Aurora AS1712X paper shredder is jammed in a couple of places with paper so badly that we cannot free the jam and the tooth wheels cannot turn freely. Is there an easy way to clear the jam?

Here is a GREAT FIXYA reply from moons ago... 2/12/11 and has other things to check!

have an Aurora Shredder Model AS1512X Paper got jammed and pulled the...

when my Aurora- AS662C shredder wouldn't go forward I assumed it had paper jammed into the blades -with it unplugged of course ,I removed 5 screws (back does not release) used tweezers to remove the jammed paper. When I initially pried it open- an off wt. plastic bar type thing fell out of it's place (on right side ) I set the plastic bar into it's place(if you look at you'll see how it set's into place, carefully closed the top making sure the bar didn't move and replaced the screws. I then ran papers through it -worked like new ! I almost bought another one and was about to throw it out ,figured I didn't have anything to loose . Best of luck -hope this helps

Hello,

Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage. Make sure the paper is engaging sensor located in the center of the shredder opening.

Good luck....

There are 5 screws that you need to remove, 1 of them is hidden beneath a white sticker that says void warranty if removed.

It just sounds like a paper dust problem.

use canned air to completely clean all sensore.

Have you received an answer yet.Please advise. [email protected]

I just had this problem. I took the screws out from the bottom of the shredder and opened it up, take a look and see if there are any cracks around the frame that surrounds and holds the shredder in place, if so you have to glue the crack so the frame is stable again.(the crack/break in the frame prevents the paper from cutting because the teeth on the shredder are not fitted properly). hope this helps.

The sensor or button that tells it it's full, probably has paper dust or something jamming it. Clean it up without liquid and it will probably work.

Did you open up the shredder or remove it from the basket? Look and see if the switch is in the right place and is not being blocked.

If you didn't mess with the switch and just cleared the jam, then take it back to where you bought it for a replacement