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Try going to the Canon website for your country. It may be a driver problem in that the driver to download your photos is either out of date or incorrect for your camera. I had a very similar problem with my EOS 350D in that it would not import pictures from the camera to windows.
Occasionally my camera would take a photo of 0kbs but since my updated driver 6 months ago it has not done it once. Failing that get a 40D, the difference is amazing!!
Hope this helps.