Question about Rio Carbon MP3 Player

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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?

Posted by Anonymous on

  • Anonymous May 25, 2010

    Have a Rio Carbon that was stuck in record. I found solution on line (to reset it) and did this, have also upgraded with most recent firmware. It is no longer stuck in record, however when I transfer music from Rio Music Manager to the device, the player shows "no tracks" even though I can click on the Carbon in RMM and it shows the tracks as present.



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Try to transfer the tracks from the explorer.
1 Connect the Rio Carbon to a computer using the supplied USB cable.
2 Double-click My Computer on the Windows Desktop or in the Start Menu.
3 Locate MP3 or WMA audio files on the computer.
4 Highlight files and/or folders to transfer to the Rio Carbon.
5 Click Edit.
6 Click Copy.
7 Double-click My Computer on the Windows Desktop or in the Start Menu to open another window.
8 In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.)
9 Double-click Rio Carbon (X:).
10Click Edit.
11Click Paste.

Posted on May 25, 2010

  • Anonymous May 25, 2010

    Either this didn't work or I don't know how to do it. I found the files with the music (don't know how to tell if they are MP3 or WMA files). Highlighted, copied and pasted to carbon as directed. Still do not show up on device. I can however go to my computer, click on the carbon and open it up and play the music on my computer.



Muzahura Frank

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Copy Music to your Rio Player:
Rio Music Manager will automatically detect when your Rio Player is attached to your computer with the supplied USB cable, and place an icon for the player in the RMM interface. To copy music to the player, simply drag music files from your Windows Explorer window or from RMM right on to the icon. RMM will begin copying the files to your player.

Click on the Rio Player's icon in RMM to see all the files currently on the player, as well as how much space remains. You can also select files in this few and choose delete to remove files from the player.

Posted on May 24, 2010

  • 4 more comments 
  • Anonymous May 24, 2010

    I have done that (tried it multiple times)m RMM says transferring music, then player says no tracks. I can click on the Carbon icon in RMM and it shows the tracks present.

    The player had been stuck in record so I needed to reset it, deleting all tracks previously present. Have had this problem only since then.

  • Muzahura Frank May 24, 2010

    ok, now I recommend you upgrade to the latest firmware available. because, if it is corrupted any number of errors can
    occur. After an update, it will be restored and you can resume music uploading. please check here for firmware and upgrade guide.


  • Muzahura Frank May 25, 2010

    ok then since you say you already upgraded to the latest firmware, just delete them from Windows Explorer and re-transfer them,
    it should work fine.

    Always Use FIXYA!


  • Anonymous May 25, 2010

    If I go into RMM and click on Carbon (when it is connected via USB) it shows the tracks as present but when I go to the device to play them it says no tracks. I have used RMM to delete the tracks showing as present and attempted to re-transfer and they are still not on the device.

  • Muzahura Frank May 25, 2010

    Your Rio Carbon can play MP3, WMA, and Audible #2 and #3 format files. try to upload a different file format and see if they will be recognised.

  • Muzahura Frank May 25, 2010

    I hadn't noted that you already rated my attempt to help you poorly..............?



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