Help me! The problem with my mp3 is that when I put songs on it, sometimes the artist goes into my unknown artist and albums, and I can't seem to change that even if I put the right artists and albums, can you help me please?. thanks!

Normal 0 I will attempt to provide a couple of solutions.

First, there can be compatibility issues between mp3 tagging versions (imbedded with programs such as Windows Media Player, etc.) and some players. I have yet to see that issue you mentioned with this player however, it's possible. The problem as you mentioned it seems to be sporadic and random which leads me to think that this is a possibility.

By the way, tagging is all the data associated with describing the album cover, artist, album, tracks, song, etc.

The possible solutions I’m going to recommend are based upon a few assumptions.
1. That the song(s) this seems to happen to, are always or usually the same.
2. You use Windows Media Player 10 or 11
3. You’re going to use these recommended procedures off the player, or on your PC.

One solution is to use a program that is compatible with mp3 tagging "ID3v2.4" which is the most current version and remove any current or previous tagging associated with the files and recreate the tags from scratch (this should be done on the pc and not the player). If you have a lot of files this seems to happen to, then it could be that all the affected file tags should be updated to ID3v2.4 and this can be done in groups.

Ok so just how do you do this?

First, what ever you do, don’t tag files in Windows Media Player, as there are documented problems with tagging in this program. I recommend using another program such as MusicMatch Jukebox or a standalone ID tagger. A free mp3 tagger that you can download is Mp3tag v2.46a.

Next thing you will want to do is re-tag (erase or remove all tag information first) the songs you already know you’re having a problem with, just do a couple initially as a test.

Then delete the songs you re-tagged from your MP3 player, once deleted, copy those same songs back over to the MP3 player and test. My hope is that this works.

The second solution is to do a firmware update on your player. I’m not going to cover the procedure here as there is a risk of damage to the flash memory. I will defer that to the manufacturers documentation.

I can’t guarantee this will solve your issue but based upon my experience, I’d say there’s a pretty decent chance it will.