HP Compaq Presario CQ60-249US Notebook Logo

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Posted on May 23, 2010
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MY cOMPAQ pRESARIO CQ60 fell and cant complete boot

MY cOMPAQ pRESARIO CQ60 fell from a height and does not complete booting. after ..windows is loading files nothing.Even when you boot with a cdrom or its rescue disk.

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  • Master 2,600 Answers
  • Posted on May 24, 2010
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Most likely in this case, the damage is to the hard drive or its connection to the motherboard. The CQ series though has a three point screw attachment for the hard drive so Im more inclined to think that the shock of the landing has damaged the read/write head on the hard drive. If you happen to have another hard drive for a laptop, try installing a new drive and run the installation disc and see if it will complete and boot completely....if it will then the problem was the old drive.

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