I've been trying to load zoombrowser ex for my Canon camera and have been getting this error message "classfactory cannot supply requested class". Can anyone help with this? thanks.

Suggestion: Remove the memory chip from the Canon and get a reader that plugs directly into your USB port on the vaio. Available online or at any computer shop or big box store. You should be able to open the photos directly from the chip. They'll be in a DCIM folder - you may have to easter-egg around a bit, or search for *.jpg

Lots faster and less frustrating than the camera's software interface.

You can get a USB Memory Card Reader to read your SD/SDHC Memory card from your Camera. Using copy & paste to transfer your Pics to the PC.

or

Download the "ZoomBrowser EX 6.3.1 free" @ http://www.brothersoft.com/zoombrowser-ex-download-253511.html and use the updates from Canon Support Site.

Hope it helps.

Is your Camera detected when connected to the PC via the PTP in the Device Manager? Check your "Device Manager". In Windows 7, sometimes the camera is not detected, but you can try "Workaround when the camera cannot be detected by Windows 7(when connected via PTP)". If the device is not detect in the Device Manager the software will not work.

The update is only for the software ie Zoombrowser(Win7x64) -> update to version ZoomBrowser EX 6.7.2 Updater.

Hope it helps & good luck.

This is ZoomBrowser EX Updater FOR Canon PowerShot A1100 IS.

This is a registry error. Try this: type regsvr32 quartz.dll in the run box on your computer. That would be: Click start, run, and then type this into the box.
If yoou do this correctly, you should see a message that it was registered correctly.
Try the program to see if it fixed the issue.

http://dailyfreeware.net/2008/05/21/zoombrowser-ex/

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Canon USA has manuals for Zoombrowser available for download from their site, but they're all in English. If you have ZB version 6 you can download the manual here. If you have ZB version 5, you can download the manual here.

Try updating the Zoombrowser software.

If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.

If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.

A USB cable will not transfer video from this camera. you have to have the video cable, which plugs in at the bottom of the front of the camera, next to the S-video. Hope this helps.

Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility.
That should fix it, good as new.
If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.