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Lost keys to sandleford electronic ES20 N15115 tried to open but batteries are almost flat and just keeps beeping do i have to wait for a replacement key to open Jeff Amos

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Anonymous

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I have locked my safe I think by entering the wrong code. can you please advise how I can set a new code.... I cannot find the book that came with the safe.... thanks

Posted on Jul 13, 2010

  • Daniel Praetz
    Daniel Praetz Nov 23, 2013

    took mine out of box and even instructions locked inside

  • Rod Smith Feb 09, 2015

    Drop it a few inches while holding the opening knob lightly in the opening direction.

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Gary Bealitz

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These safes are poorly manufactured, you invest $80, and are very easy to break into by amateurs like myself! Search a "you tube video" posted by mepickulongtime and with a bit of persistance, you can do it too. The following is my story about the Sandleford ES20 N15115 safes. Im dissapointed with thier customer service and thier product, so everyone online is going to hear about it - here goes: Thank you so much for this video. Sandleford distribute these safes (ES20) at Bunnings hardware warehouses in Australia. I bought one 3 years ago and the crappy batteries died. I kept all the paperwork with the safe, noting the model, serial & Key numbers. I've misplaced the key and called Sandleford customer service in Melbourne on 03 9786 0055 and asked them to send me a key, as instructed in the paperwork. Well, I was told that "they don't distribute keys for that model, and your going to have to get a locksmith in to break open the safe". Well I said "thanks for your help" and hung up. I did a search and came across your video. The safes are ****, and people need to know not to waste $80. I had to be a little persistent with tapping the top and twisting the knob. Once you get it, it's great, and you can do it over & over again. I've since saved my hand, replaced the batteries, and it works fine - but now no longer store valuables in the Sandleford "safe". Thanks once again, Gary

Posted on Jun 07, 2012

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Lost instructions for sandleford E.S.20 safe


The operating instructions on the ES20 as per the crappy manual:

Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
a. pre-set factory code 159
b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened

Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

Jan 09, 2009 | Sentry Fireproof Safe

11 Answers

Sandleford electronic safe es20


have just had the same problems if you had the key there is a red button inside the door to reset the code but obviously no key no red button I have the sandleford number to call 03 97750699 or try the factory pre set 159 A or B see how you go

Aug 20, 2008 | Computers & Internet

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