I changed my trans roller on a magicolor 5440DL printer but the message 'trans. Roller low' is still appearing on the screen have i installed it incorrectly?

2 transfer roller issue open the located across from the transfer belt sponge looking roller check it

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The transfer roller is near the end of life; you need to prepare a new transfer roller. The printer will tell you when by changing the message to trans. roller end. The directions start on page 76 of the user's guide. http://printer.konicaminolta.com/support/current_printers/mc5440dl_sup.htm for the PDF You'll need to reset the counter as well when you insert the new roller. Other consumables may also be nearing the end of life (like the transfer unit itself). The manual has details for checking their status. Get the appropriate parts from the company (or a third-party vendor).

I hope this helps.

Cindy Wells

Try at www.katun.com

the transfer roller is a foam roller that transfers the toner onto the paper. It will be visible with toner removed, a little wider than a piece of paper, and about the thickness of a roll of quarters. I don't know how to physically remove it on your model, but transfer roller issues in general can be remedied by removing the transfer roller and wrapping it in packing tape until the tape comes off clean.
While you're in there, vacuum everything out for good measure; but never, ever use canned air on a laser printer.

yes 2 things. 1 bad sensor. 2 bad paper. change paper brand and type. use hammil mill 20# long grain brightness90 and above to test. if this works you need better paper. if not you have a bad jam sensor and need a tech to repair ir.

If the paper was damaged we can presume that there is a blockage, however your jam sounds like the paper is not in the expected position at the expected time (ie a sensor is not reporting that a peice of paper has reached it) so this can be cased by

1. rollers slipping on the paper from
a/ slippy media - try a different paper (even as a test)
b/Build up of paper dust on the rollers- If you can see the roller, power off and wipe with cloth
c/ Roller ware - If you can see the roller and have a mild abreahisive like wire woll If you can see the roller and give the rollers a rub

2. Sensor failure-Try Powering off then unplug wait 2 minutes and then power back up, this will reinitilise a sensor

media jam transfer roller

I'm assuming these are Black lines?
1-check the fuser, the part where it exits and gets HOT,
the rollers must be shiny and clean, if the coating is starting to wear off it retains some toner on it causing lines or copy quality issues.

Pleas check that you inserted the K toner correctly, check, that transfer belt and/or drum cartridge is installed correctli. also check that 2transfer roller, its one big black roller.