We had the same problem with ours. This is likely caused by one of two
things: The element could be bad, or the element controller could be
bad. I hope this helps...
1. Get a screwdriver and multimeter.
2. Slide out the stove and unplug it.
3. Open the oven door and look along the front edge up under the cooking deck. You will see several screws. Remove them.
4. Pry up the top cooking deck, the deck is hinged on the back side of the stove.
5. Lift up the front end of deck and get something to prop it up with.
6.
The heating elements are are mounted to sheet metal strips, which are
attached to the bottom of the cooking deck with screws.
7. Plug the stove back in and set the bad element to high heat.
NOTE:
THE EXPOSED WIRING UNDER THE DECK COULD BE ENERGIZED TO 220V, ENOUGH TO
KILL IF TOUCHED! USE EXTREME CAUTION. NO CHILDREN, PETS OR CURIOUS
ONLOOKERS NEED TO BE AROUND WHILE DOING THIS. ALSO, YOU DO NOT NEED TO
BE DOING THIS IF YOU DO NOT KNOW WHAT YOU ARE DOING.
8. Take the
multimeter probes and check the voltage going to the element. If the
voltage is 220V, then the element is bad. If no voltage or very low
voltage, then the controller is bad.
9. Unplug the stove.
10. If the controller is bad, then remove back cover from control panel. Remove controller and replace it.
11.
If burner is bad, unplug burner and remove it...you will need to remove
sheet metal strip that the burners are mounted on from deck before
removing burner from the strip. NOTE: The burners are delicate, be
careful.
11.a Mark the metal mounting strip where the burner
tabs attach to it with a marker before removing burner because there
are several locations on the strip where different burner sizes could
be mounted.
12. The replacement burner is expensive. After
careful inspection, I found the burner to be bad on ours, and the cause
was a broken weld between the burner element foil where it is tack
welded to the wire tab at the side of the burner. Looking at the
quality of the welds, I would not be surprised if this is a common
problem. One could take a piece of steel, say a paper clip or similar,
and use a pair of needle nose pliers and fashion a small clip using the
needle nose pliers to compress the break in the element foil back
together. Otherwise, replace the element. I opted to repair the element
and save the money.
13.
Reinstall the element and plug the element in. Note, the element can be
installed in several locations on the sheet metal mounting strip. Make
sure to install back in the original locations that you marked with a
marker. Carefully reinstall the mounting strip to the deck. Screw deck
back down.
14. Plug stove back in.
15. Cook
Testimonial: "Very thorough discussion. Now I need to try it out and see if it works."
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