Error
Code: 32007
There was a
problem downloading the latest Wii update.
Please check the following:
- Our servers may be down temporarily or experiencing a
high amount of network traffic, especially after a new update has become
available. Wait a few hours and try again. If you are still receiving
this error after waiting, check the next steps.
- Satellite Internet often causes this Error
Code. You must have a cable or DSL internet connection. Other connection
types, such as dial-up and satellite, are typically not compatible.
Contact your Internet Service Provider if you are not sure what type of
internet connection you have.
- Does your internet service provider (ISP) require that you
log in whenever you wish to use the internet? If so, your ISP may not be
compatible with the Wii console. Please contact your ISP for additional
information.
If you are still unable to connect, and have waited a few hours,
please try the following:
How are you attempting to connect your Wii console online?
Wireless Router:
- Try adjusting the "Channel" your wireless
router broadcasts
on. We highly recommend setting your wireless router to
either
channel 1 or 11. Be sure to try both channels if the
first one
you try does not work. This can potentially increase the
download
speed. For information on accessing your router's
settings, click
here to select the brand name and model number of
your router
(if available). (The "Channel" setting is typically
found in the "Wireless" section of your router's setup
utility.)
- If adjusting the "Channel" did not work, please review
our "Slow
Download Times or Errors Received While Connecting"
troubleshooting
tips by clicking here.
- Are you using a Netgear brand wireless router? Our
expeirence
shows disabling the "SPI Firewall" of the router may
help the connection. The "SPI Firewall" option is
typically found
under the "WAN Setup" tab of the router's settings. For
information on accessing your router's settings, please click
here and select
the model of the Netgear router you own (if available).
If you are still receiving this error code, please click
here for assistance.
Nintendo Wi-Fi USB Connector
- Does your PC have any security programs (firewall,
anti-virus,
anti-spyware, anti-adware, etc.) installed? If you are using the
Nintendo Wi-Fi USB Connector, and have a software firewall or
other
computer security program installed on your computer, there may
be additional steps you must complete to allow a successful
connection.
"Trusted" Applications:
If your firewall or PC security program keeps a list of trusted
applications
(also known as a "trusted zone"), the following programs are installed
with
the Nintendo Wi-Fi USB Connector, and require internet communications.
If prompted
by your firewall or PC security program, add these to the list of
trusted applications.
This information may also apply to certain computer security
applications,
such as anti-virus, anti-spyware, etc.:
- Nintendo Wi-Fi Connector USB (NintendoWFCReg.exe)
- Setup.exe (when installing the USB Connector)
- SoftAPInstDrv.bin
- mdriver.exe
- If you are using a router, you may need to temporarily
disable the router's
firewall to allow the Wii console to connect online and receive a
system update.
Once the update is received, you can turn the firewall back on. For
information
on locating and disabling your router's firewall, please consult the
router's
manual or contact the manufacturer of the router.
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